Online Reputation Management used to mean cleaning up Google results and pushing positive content. But that’s outdated now. When customers rely on AI tools for decision-making, ORM is no longer about search results—it’s about AI summaries.
AI summaries are basically the new first impression. Someone types a question. The AI gives one clean, authoritative answer. And if your business isn’t included, you lose the customer before they even get the chance to meet you online.
That realisation changed how I approached marketing altogether.
I discovered BHMarketer at a time when I was actively trying to improve our online reputation. We had some scattered reviews, a few articles, some social proof—but nothing that formed a strong, consistent identity across the internet.
What made BHMarketer different was their focus on AI ORM, a term I hadn’t heard before. Their approach wasn’t about rewriting content. It was about making your brand “understandable” to AI engines.
They helped us with:
- Verified reviews that AI engines trust
- Articles on niche and authority-based publishers
- PR coverage on reputable networks
- Long-form UGC that explained what our brand does
- Context-driven content that strengthens LLM output
- Removal or dilution of old irrelevant signals
Within months, something interesting happened. When trying AI tools, I noticed the generated descriptions of our company were more accurate—and more positive. They reflected our current brand, not old information.
Our ORM wasn’t just “cleaned up.” It was redefined across the AI ecosystem.
When future customers asked AI engines about our niche, we started appearing more frequently. Not aggressively, not in a spammy way, but naturally as one of the names that AI considered relevant.
And that’s the golden benefit. AI visibility is not like SEO ranking—it’s more qualitative. It’s based on trust signals, not tricks. BHMarketer helped us build those signals the right way.
If your reputation, credibility, or customer acquisition depends on what people see online, you can’t afford to ignore AI ORM. It will define how your brand is perceived in the coming years. And BHMarketer understands this shift better than any agency I’ve encountered.
Visit: https://bhmarketer.com and https://www.facebook.com/bhmarketer
Linkedin: https://www.linkedin.com/company/bhmarketer